Welcome to LERIC JEWELS. These Terms & Conditions govern your use of the LERIC JEWELS website and the purchase or order-request services available through the website.
By accessing or using this website, creating an account, adding products to your cart, or submitting an order, you acknowledge that you have read and understood these Terms & Conditions. If you do not agree with these terms, please do not use the website.
1. About LERIC JEWELS
LERIC JEWELS is a jewellery and fine craft business operating from:
Chempashanthy PO, Trivandrum, Kerala, India
Phone: 7306453884
Email: lericjewels@gmail.com
2. Use of the Website
You may use this website to browse jewellery products, view product information, create a customer account, add products to your cart, submit order requests, view your order history, access order receipts and contact LERIC JEWELS regarding products and orders.
You agree to provide accurate and up-to-date information when creating an account or placing an order.
3. Customer Accounts
Some website features require you to create an account. You may be asked to provide your full name, email address, phone/WhatsApp number, address, city and pincode.
You are responsible for ensuring that the information provided by you is accurate and for keeping your account credentials confidential.
4. Product Information
We make reasonable efforts to ensure that product names, descriptions, photographs, prices and other information displayed on the website are accurate.
However, product images may differ slightly from the actual product, colours may appear differently depending on your display, product availability may change, specifications may be updated and errors may occasionally occur in product information or pricing.
5. Orders
When you submit an order through the website, you are submitting an order request to LERIC JEWELS.
Submitting an order does not automatically mean that the order has been accepted or confirmed. We may need to verify product availability, product variant, quantity, customer details, delivery address, final price, delivery arrangements and payment arrangements.
The order becomes confirmed only after LERIC JEWELS communicates the confirmation to the customer.
6. WhatsApp Order Confirmation
After placing an order, you may be asked to send your order information to LERIC JEWELS through WhatsApp. WhatsApp may be used to confirm your order, verify product availability, confirm product variants, confirm delivery information, provide payment instructions, discuss delivery arrangements and communicate order updates.
WhatsApp is a third-party communication service and its own terms and privacy policies also apply to your use of the service.
7. Payments
No Online Payment Gateway
At present, LERIC JEWELS does not provide an online payment gateway through this website. The website does not currently collect payment directly through a card, UPI or other online payment gateway integrated into checkout.
Payment arrangements are communicated separately after the order request is submitted. Before making any payment, customers should verify the payment details provided by LERIC JEWELS through the official communication channel.
8. Order Pricing
The price displayed on the website is intended to represent the applicable product price at the time the order is submitted. However, the final order amount may need to be confirmed manually depending on product availability, selected variant, quantity and delivery arrangements.
Any applicable charges will be communicated before the order is confirmed.
9. Product Availability
Adding a product to your cart does not guarantee that the product will remain available until the order is confirmed. If a product or selected variant becomes unavailable, LERIC JEWELS may contact you regarding availability or possible alternatives.
10. Delivery
Delivery arrangements, delivery charges and estimated delivery times may vary depending on the customer's location and the product ordered. Delivery details will be communicated during order confirmation where applicable.
Any delivery estimate provided by LERIC JEWELS is an estimate and may be affected by circumstances outside our reasonable control.
11. Cancellation
Customers who wish to cancel an order should contact LERIC JEWELS as soon as possible. Cancellation requests may depend on the order's status. An order that has already been processed, prepared or dispatched may not be eligible for cancellation.
12. Returns, Exchanges and Refunds
Return, exchange and refund eligibility depends on the product and circumstances of the purchase.
For questions regarding a particular order, contact us through our official WhatsApp channel or email. Any applicable return, exchange or refund terms communicated at the time of the order will also apply.
13. Prohibited Use
You agree not to use the website for unlawful purposes, provide false or misleading information, attempt to gain unauthorized access to the website or another customer's account, interfere with website security, copy or reproduce website content without authorization, attempt to disrupt or damage the website, or use automated methods to abuse website functionality.
14. Intellectual Property
Unless otherwise stated, the website's content, including logos, branding, product photographs, product descriptions, graphics, text and website design, belongs to or is used by LERIC JEWELS and may not be reproduced, copied, modified or distributed without appropriate permission.
15. Website Availability
We attempt to keep the website available and functioning properly, but we do not guarantee uninterrupted access. The website may occasionally be unavailable because of maintenance, technical problems, hosting issues, security incidents, internet or network problems, or circumstances outside our control.
16. Third-Party Services
The website may use third-party services such as WhatsApp, hosting providers, email services, analytics or technical services. Third-party services may have their own terms and privacy policies. LERIC JEWELS is not responsible for the independent policies or practices of third-party platforms.
17. Changes to These Terms
LERIC JEWELS may update these Terms & Conditions from time to time. When changes are made, the updated version will be published on this page together with the updated date.
18. Contact
LERIC JEWELS
Chempashanthy PO, Trivandrum, Kerala, India
Phone: 7306453884
Email: lericjewels@gmail.com